The words “organized” and “health care delivery” are seldom spoken in sequence in America, except when expressed as a wish.
Health care science in America is absolutely dazzling. Every day people walk away from illnesses and injuries that would have meant certain disability or death to their parents.
Health care delivery is the exact opposite. It is abysmal. The delays, the mistakes, the quasi-polite receptionists, the unreasonable costs, the nightmarish piles of paperwork and the labyrinthine system of figuring out who owes how much to whom for what stagger even the best navigators of bureaucratic nonsense.